How to Disable a Campaign for Mobile Devices


Learn how to limit pop-up campaigns to large-screen devices such as laptops and desktops while providing a smooth browsing experience for mobile users with Picreel campaigns. Follow this help article will show you how to disable them effectively.


Use Case: Imagine you want to run exclusive offers on your website but only for desktop users. This guide will show you how to disable pop-up campaigns for mobile devices using Picreel.


By disabling campaigns for mobile devices, you can get:


  1. Enhanced Mobile Experience: Disabling campaigns for mobile devices ensures a smoother and less intrusive browsing experience for your mobile users.
  2. Promotes Desktop Engagement: Encourages users to visit your website on a desktop or laptop, driving engagement with exclusive offers.


To Disable Campaigns for Mobile Devices


Step 1: Accessing Campaign Settings


  • Log in to your Picreel dashboard and click the ‘Campaigns’ tab on the side panel. Navigate to the campaign and click "Settings." 
  • Select the campaign you want to set up overlays for and click "Settings."


campaign settings


Step 2: Configuring Device Type Targeting

  • In the campaign settings page, scroll down, look for 'Other Options', and click the green arrow to access targeting options.
  • Find 'Device type' and select 'Desktop.'


Disabling a campaign on mobile


1. If you want to show your campaign on all devices, you need to create separate campaigns – one to be set for the Desktop and tablet and the other one for Mobile.
2. Please, make sure you choose one of the mobile-optimized designs when setting up a mobile device campaign. Also, trigger options should be set to "After X seconds,” "After scrolling up/down,” or both for all mobile campaigns.


Step 3: After setting the 'Device type' to 'Desktop,' click 'Save' to confirm the changes.


You've successfully disabled pop-up campaigns for mobile devices. If you encounter any issues or have any questions, feel free to contact our support team.



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